+ What are Sulit candles made of?
Sulit Candle Co. candles are made with natural soy wax.
+ Are there any additives or chemicals in the candles?
No, we are proud to brag about our products and how they are in the most natural form. We do not use ANY additives in any of our products!
+ How long does the candle last?
See our "Candle Care" page
+ Why is there a weird pattern on the top portion of my candle?
All of our candles are hand-poured, and we do not add any thing to smooth the top. They are in the most natural state in order to not compromise the effectiveness of our candles.
+ What are the white spots I see in the wax?
Some candles may have a few white spots on the surface, it’s known as “frost”. It doesn’t affect the smell of the candles in any way, just the appearance.
+ What do I do when my candle is not burning all the way across?
Tunneling often occurs when the candle did not have time to melt all the way across during the initial burn or among other reasons, but no worries! One of the most effective ways is to wrap a piece of aluminum foil that is twice the height of the candle around the candle itself until there is a complete melt pool all the way across. Or place it in the oven at 175 degrees for 5 minutes. This method can apply to ALL candles!
Please feel free to contact us for any questions, comments, or concerns with our products. Visit our social media platforms for more updates!
+ How long does the processing/shipping take?
Processing time for our orders is 5-7 business days. We will provide tracking numbers to each order. When purchasing from Sulit Candle Co, you agree to let us change your shipping method to avoid damages.
+ Which type of payment do you guys accept?Sulit Candle Co. currently accepts all major credit cards, PayPal, Google Pay, and Apply Pay.